What Information Do We Collect About You?
You can visit our online products without giving us any personally identifiable information. However, for many of our products, we request and collect data about educators in certain circumstances to provide our users with the most efficient, enhanced, and personalized service. Our products do not collect identifiable information from students. Students have access via a generic district-specific account.
Information Users Volunteer
We collect personally identifiable information such as names, mailing addresses, and email addresses when you fill out a help form or request more information for any of our online products. Our registration forms will indicate what information is required and what information (if any) is optional.
Information Collected Automatically
What Do We Do With Collected Information?
We use the information you provide to fulfill your requests and improve our products. We use personal information to display or send custom, personalized content to our website visitors. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any problems that may arise (such as delivery issues, difficulties in navigating our sites or accessing certain features), as well as gauge user trends to determine what products and services are most popular with users. None of our data is used for commercial intent and is only refrained for education purposes.
How Do We Share Personal Information?
We do not share or sell your personal information.
Any Social Login Options available in our products, such as log in with Google, do not transfer any user data to be collected into our systems or database. These optional features are used solely for authentication purposes and can be disabled by your account administrator.
TCSOS and Its Agents
All companies working for TCSOS must comply with our information collection, use, and disclosure policies and are not permitted to sell your information to third parties or use it unless allowed or required by law. All TCSOS agents are provided with training on federal and state laws governing the confidentiality of user data.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation, or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests, or to cooperate in any legal investigation.
Your Web Browser offers so-called “cookies,” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You can accept or decline cookies by modifying your browser. Our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some features or offerings will not be available to you.
How Can You Control Your Personal Information?
We believe that choosing how and when you are contacted is key to customer satisfaction, so we offer several ways to update your contact information or change your preferences. If you are a registered user at our websites, you will log in and update or change your contact or account information.
Security of Your Personal Information
We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your password, to prevent unauthorized access to your account over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain your personal information’s security and avoid its disclosure except as described in this policy.
Your personal information will also be protected by the password you created when you registered on our website. Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be guaranteed. TCSOS members and contractors are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those TCSOS members or agents with a specific need to access or retrieve this information. We store data on multiple service systems in controlled, secure, and encrypted environments. To maintain the highest level of security, we conduct internal reviews of our security measures regularly. When an agreement expires, client data will be purged from our systems upon request from the institution.
TCSOS agrees to limit internal access to education records to individuals determined to have legitimate educational interests. TCSOS will not use education records for any other purposes than those explicitly authorized in this contract. Except for an authorized representative of TCSOS, to the extent they are carrying out the contract, TCSOS agrees not to disclose any personally identifiable information to any other party: a) without the prior written consent of the educator; or b) unless requested by a statute or court order and the party provides notice to the client that the information was disclosed unless such disclosure is expressly prohibited by statute or court order.
Potential Breach of Security
TCSOS agrees to notify its clients in the event that customer data is accessed by any breach of security resulting in an unauthorized release of client data. TCSOS implements reasonable technical, physical, and administrative safeguards to protect personal information against unauthorized use or access.
TCSOS’s network activity is continually monitored and tested by our staff and multiple service providers to improve product delivery and maintain scalability. These audits and reviews may trigger design changes.